At the forefront of these appointments is Claudio Szabas, who returns to Grass Valley as Executive Vice President, Customer Success.
Grass Valley has bolstered its leadership team with a trio of high-profile appointments aimed at accelerating customer success, driving product innovation and expanding its regional footprint. The strategic hires highlight the company’s renewed focus on delivering superior customer value and ensuring sustainable growth as it approaches the NAB Show 2025.
Leading the new additions is the return of Claudio Szabas as Executive Vice President, Customer Success. Szabas will spearhead the company’s global customer success strategy, working closely with Sales, Product, and Development teams to enhance solution delivery and customer experience. His role encompasses end-to-end customer engagement, including implementation, support, and satisfaction management.
With over two decades of experience across the Media, Broadcast, and Telecom sectors, Szabas brings a wealth of knowledge from both vendor and customer perspectives. Most recently, he led Amagi’s Global Technical Account Management operations and previously held key leadership roles at Grass Valley, making his return both strategic and impactful.
Joining the leadership team alongside Szabas are two more seasoned professionals. Chris Partington has been appointed Product Director, Content & Editing, where he will guide the development of Grass Valley’s Framelight X and EDIUS solutions. Drawing on his experience as Head of Product for media asset management at NEP, Partington will leverage his deep understanding of cloud-based workflows and media systems to advance Grass Valley’s production capabilities through AMPP.
In a move to reinforce regional growth, Vincent Eade returns to Grass Valley as Regional Sales Director for Northern Europe. Previously with EditShare as Regional VP Sales, EMEA, Eade brings over 25 years of sales leadership in media technology. His extensive industry experience and strong market relationships are set to enhance Grass Valley’s presence and customer engagement across Northern Europe.
“These new hires reflect our unwavering commitment to customer success, operational excellence and innovation,” said Jon Wilson, President and COO of Grass Valley. “Claudio, Chris, and Vince each bring invaluable expertise and leadership to their respective roles, and we are confident they will drive tremendous value for our customers. As we head into NAB Show 2025, Grass Valley is poised for continued growth and success.”
Grass Valley remains dedicated to empowering content creators, broadcasters, and media organizations with the tools and technologies needed to thrive in an evolving media landscape. The company looks forward to showcasing its latest advancements and leadership vision at NAB Show 2025.