Bringing extensive expertise in operations, implementation, integration, and customer relationship management, both bring a valuable contribution to Talia.
Talia, a teleport, satellite and terrestrial network operator, has announced two new key appointments to its Global Service Delivery, with Stewart Phillips serving as VP of Global Project Service Delivery Director and Floyd Turner as VP of Global Service Delivery Operations & Customer Assurance.
Phillips has been with Talia for more than four years. His new role will enable him to manage each project from conception to commercials, design, implementation, and project delivery to go live, after which Floyds team undertakes ongoing support and maintenance.
Phillips brings a wealth of technical and commercial experience, which he has honed through his management positions over the past four decades. He is a renowned expert who has served in various industries, including military, energy, and satellite communications.
At Talia, Floyd will lead teams responsible for ongoing service provision and maintenance, service partner management, quality management, and the Network Operations Centre (NOC).
Before joining Talia, Turner held numerous customer relations and business operations roles. He has more than 30 years of experience across various industries and companies, from startups to Fortune 500 companies across diverse markets and complex operational environments, including 15 years in satellite services. Floyd has been part of many innovative technology developments, service deployments, and implementation of customer management solutions.
Speaking about the appointment, Alan Afrasiab, President & CEO of Talia, said: It is a pleasure working with Stewart and Floyd. The impact both are making is already visible and recognised by our customers. Both bring extensive experience in operations, implementation, integration, and customer relationship, which will be highly valuable across the entire array of services we offer.
