In addition to NaLa 2.0, NPAW will introduce NAB attendees to the latest updates across its product portfolio.
NPAW has announced the launch of its second-generation AI companion, NaLa, at the NAB Show 2024 in Las Vegas. NaLa 2.0 can analyse large amounts of data collected in the NPAW Suite and pinpoint the cause of issues in record time, assisting video services in mitigating problems faster to protect viewer satisfaction and reduce costs.
The versatility of NaLa 2.0 has expanded, supporting more methods for uncovering insights. Whether through voice commands, text input, or even email interactions, NaLa’s intuitive interface delivers quick, accurate answers in almost every language. Responses extend beyond text and graphs; NaLa can even supply source code to assist with API requests and plugin integration. Users can request root cause identification and other complex analyses directly from a chart with just a few clicks.
It goes a step further in democratising data access within organisations, empowering every single member of the team to become a data expert. This means they can access business-critical intelligence effortlessly using NaLa 2.0.
Ferran G. Vilaró, CEO and Co-Founder of NPAW, said: “NaLa 2.0 reflects our dedication to harnessing artificial intelligence to enhance video service providers’ operations and user experience. By significantly minimizing the time, resources, and expertise required to pinpoint issues, it accelerates problem-solving processes. Rapid identification of buffering issues translates to swift resolutions, safeguarding user satisfaction and profitability.”
In addition to NaLa 2.0, NPAW will introduce NAB attendees to the latest updates across its product portfolio. Highlights include new quality metrics for a more comprehensive view of the streaming infrastructure, updates to the Product Analytics solution to optimise content strategy, UI/UX, and campaigns, and the NAB debut of the NPAW Device Probe (NDP) for last-mile video device monitoring and automated service quality management.
NPAW is also featuring CDN Balancer, a smart system for optimising CDN selection based on user-perceived quality and business goals. The company’s partner, Codavel, which offers low-cost CDN traffic with an outage-free, high-quality guarantee thanks to NPAW’s CDN Active Switching technology, will be joining the booth as a special guest.
Visit NPAW’s booth to explore these innovations firsthand and learn how NPAW’s analytics and delivery optimisation platform helps video companies maintain the highest standards of viewer satisfaction and service quality.
Stand W1421
